Privacy Policy

2. Data We Collect

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We collect the following types of personal data when you interact with our website:

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a) Information You Provide Directly

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• Name, email address, phone number, and billing/shipping address when you make a purchase or contact us.
• Account details, such as login credentials, if you register on our website.
• Any communication you send to us, including customer service inquiries.

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b) Information We Collect Automatically

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• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, time spent on our site, and interactions with our content.
• Cookies and Tracking Technologies: See Section 7 - Cookies & Tracking Technologies for details.

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c) Information from Third Parties

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• Payment providers process transactions, but we do not store full payment details.
• Analytics services (e.g., Google Analytics) help us understand website traffic and improve our services.

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3. Legal Basis for Processing (GDPR Compliance)

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Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

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• Consent : When you opt-in for marketing emails, newsletters, or cookies.
• Contractual Necessity : To process your orders, provide customer support, and fulfill our obligations.
• Legitimate Interests : To improve our website, prevent fraud, and analyze trends.
• Legal Obligation : To comply with legal requirements, such as tax laws or fraud prevention.

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For users in the United States (CCPA/CPRA Compliance), you have the right to opt-out of the sale or sharing of personal data. We do not sell your personal data.

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4. How We Use Your Data

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We use your data to:

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✅ Provide Services – Process orders, deliver products, and respond to inquiries.
✅ Improve Our Website – Analyze trends, optimize user experience, and enhance security.
✅ Marketing & Advertising – Send promotional emails (if consented) and show relevant ads.
✅ Legal & Compliance – Prevent fraud, comply with tax laws, and meet regulatory requirements.

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5. How We Share Your Data

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We do not sell your personal data. However, we may share your data with:

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• Service Providers – Payment processors (e.g., Stripe, PayPal), shipping carriers, and cloud storage providers.
• Legal Authorities – If required by law (e.g., court orders, regulatory agencies).
• Business Transfers – If we merge or are acquired, your data may be transferred to the new entity.

6. Data Retention & Security

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• We retain your personal data only as long as necessary for the purposes outlined in this policy.
• Transactional data (e.g., purchase history) is stored for at least 7 years for tax compliance.
• If you request account deletion, we will remove your data unless legally required to retain it.
• We use encryption (SSL), access controls, and firewalls to protect your data, but no method is 100% secure.

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7. Cookies & Tracking Technologies

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We use cookies to enhance user experience and analyze website performance.

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Types of Cookies We Use:

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• Necessary Cookies : Essential for website functionality.
• Analytics Cookies : Track site traffic and user behavior.
• Marketing Cookies : Show relevant ads and measure performance.

You can manage cookie preferences via your browser settings or opt-out of certain tracking through Your Online Choices (EU users).

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8. International Data Transfers

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• If you are in the EU/EEA, your data may be transferred outside Europe (e.g., to servers in South Korea or the U.S.).
• We ensure compliance through Standard Contractual Clauses (SCCs) and industry-standard security measures.

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9. Third-Party Links & External Websites

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Our website may contain links to third-party websites (e.g., social media, external services). These websites have their own privacy policies, and we do not control how they collect or use your data. Please review their policies before providing any personal data.

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10. Contact Us

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If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

📍 NOSMICH (Brand by Team Subi)

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5th Floor-62ho, 6, Jangmi-ro 86beon-gil, Bundang-gu, Seongnam-si, 13506 Gyeonggi-do, South Korea

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📧 Email: info@nosmich.com

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